Shipping & Return Policies

RETAIL:
Retail orders CAN NOT be combined with preorders. Retail orders typically ship out in 3-5 business days. Retail orders purchased with any preorders will be canceled.
.
.
SHIPPING:
All orders are processed within 15 to 25 business days (excluding weekends and holidays) after the round closes (15th & 30th/31st of every month). You will receive another confirmation when your order has shipped. Due to COVID-19 shipping delays are possible, please allow up to 45 business days. *Due to the definition of business days varying by region, this means any day that is not Sat & Sun, or a legal (bank) holiday. We do not refund/cancel/exchange orders that have gone over TAT due to delays out of our control.
.
.
PROCESSING:
All orders are processed and shipped within 2-4 business days after arriving to LCBF HQ. Orders are not processed on weekends or holidays. Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders. Please allow additional days in transit for delivery. If the order’s shipment is delayed significantly, we will contact you via email to notify you. In the event your order is delayed after the initial ship, left at an incorrect address, or lost in transit, the customer will need to file a claim with the designated carrier and contact us. We will try our best to work with you to reach a satisfactory solution.
.
.
RETURNS & EXCHANGES:
Due to the nature of custom fabrics, returns and exchanges will not be allowed. No exceptions. All orders are printed on-demand of LBCF and are not eligible for returns and/or exchanges. In the event your order arrives damaged in any way, please email us as soon as possible at CassandraWilson@limeandbean.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
*All inquiries about previous orders MUST BE SENT within 7 days of receiving your order.
.
.
ZERO TOLERANCE POLICY:
Here at LBCF, we strive to be inclusive of all people. We encourage our members to be who they are and proudly share who they/their and their friends/family are. LBCF is a safe place for all who chose to be here. Therefore, we have a zero-tolerance policy regarding hate speech and/or bullying. Violating our policy is grounds for immediate removal.
.
.
COLOR VARIATIONS:
Colors vary from fabric base to fabric base. Printing techniques are completely different depending on the fabric base. Color differentiation is NOT considered a defect and/or flaw and will not be treated as such.
.
.
EDITING/CANCELING ORDERS:
Once the checkout has been completed and the order has been submitted, it cannot be changed or canceled. NO EXCEPTIONS. Please be sure to select the correct quantities and shipping and the shipping address is correct. Address changes after order submission, unfortunately, voids any buyer/seller protection.
.
.
❓If you have any further questions, please don't hesitate to contact us via one of the following:
📧Email: cassandrawilson@limeandbean.com
Lime & Bean Custom Fabrics - FB Group
💻Lime & Bean Custom Fabrics - FB Business Page.
Updated: 02/24/2022 11:34 PM CST